Refund and Returns Policy

Return Policy

At Nearlagl Fashion Store, we strive for your complete satisfaction with every purchase. If the product you receive does not match the description, arrives damaged, or has missing items, we offer a hassle-free return process within 30 days of receipt for customers within the United States.

Eligibility for Returns

To qualify for a return, items must:

  • Be unused and in the same condition as received.
  • Be in the original packaging, with all safety seals and labels intact.
  • Be accompanied by the original receipt or proof of purchase.

Initiating a Return

To initiate the return process:

  • Please contact us at support@nearlagl.com with your order number and details of the product.
  • We will provide detailed instructions, including information on obtaining a return label for defective products.

Return Shipping Costs

  • Returns are complimentary for unused, undamaged items returned in their original packaging.
  • Customers may be responsible for return shipping fees for returns due to a change of mind.

Exchanges

  • We offer exchanges for faulty, damaged, or incorrectly matched items.
  • To request an exchange, please provide your order number and details of the product.

Refund Policy

Refund Timeframe

  • We aim to process refunds promptly, typically within 3 to 7 business days from initiating the refund process.

Refund Method

  • Refunds are issued using the original payment method. For example, refunds for credit card payments will be credited back to the same card.

Checking Refund Status

  • Monitor your refund status by reviewing your order details on our website. Please allow a few days for the refund to reflect depending on your bank or payment processor.

Invalid or Expired Credit Cards

  • For refunds to invalid or expired cards, please contact your bank or card issuer for assistance.

Received Amount Variance

  • Differences in refunded amounts may occur due to bank commission fees or exchange rate fluctuations.

Support and Assistance

  • For inquiries about refunds or further assistance, please contact our customer support at support@nearlagl.com.
  • We are committed to ensuring a smooth refund process. Processing times and procedures may vary based on location, payment method, and the policies of payment processors and banks.